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Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Once your order is placed, JianWu Store will start preparing the order within 6 hours. Once shipped, you will be sent a CAINIAO tracking number. All the shipping options will be made via CAINIAO

Tracking page: https://global.cainiao.com/

If you have any questions, please get in touch with us.

  • JianWu Official Store
  • Email: [email protected]
  • SMS: +1(571) 310-4791 (Text Only)
  • USA Office: 12 E. Twohig, Suite 200-F1, San Angelo, Texas 76903, USA
  • China Warehouse: 11/F, Building 3, No 9 Danchen 2nd road, Beiyuan Street, Yiwu City, Jinhua City, Zhejiang Province, China
  • Hours of Operation: Mon-Sat: 9 AM-5 PM EST
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